Pondres, located at Kraaivenstraat 19, 5048 AB Tilburg, The Netherlands, is responsible for the processing of personal data as described in this Privacy Statement.
Contact Details
Kraaivenstraat 19
5048 AB Tilburg
The Netherlands
+31 88 949 41 00
www.pondres.nl
Personal Data We Process
Pondres processes your personal data because you use our services and/or because you provide this information to us directly.
We may process the following personal data:
Company name
First and last name
Gender
Business and postal address
Telephone number (landline and mobile)
Email address
Other personal data that you actively provide through correspondence or telephone conversations
Information about your activities on our website
Internet browser and device type
IP address
Special Categories of Personal Data
Our website and services are not intended to collect data from visitors under the age of 16 unless they have permission from a parent or legal guardian. However, we cannot verify the age of website visitors.
We therefore encourage parents to be involved in their children’s online activities to prevent personal information from being collected without parental consent.
If you believe that we have collected personal data relating to a minor without parental consent, please contact us at privacy@pondres.nl. We will promptly delete such information.
Why We Process Personal Data and the Legal Basis for Processing
Pondres does not retain personal data longer than necessary to achieve the purposes for which it was collected.
We process personal data only when permitted under the General Data Protection Regulation (GDPR) and for the purposes described below.
Website Comments
If you leave a comment on our website, blog, or news articles, we process your name.
Comments are generally retained indefinitely unless:
the relevant article is removed; or
you submit a request for deletion.
We have a legitimate interest in maintaining comments, particularly where responses have been provided by us or by third parties.
Contact Requests
If you contact us via telephone, email, our contact form, WhatsApp, or social media, we process the information you provide in order to respond to your enquiry.
In other cases, we retain contact information for up to five years. This allows us to review previous communications, understand the context of earlier interactions, and provide better service. We consider this to be a legitimate business interest.
Newsletters and Information
We may send newsletters and informational updates because you are a customer or because you have subscribed to receive them.
For this purpose, we process:
Your name
Your email address
Every newsletter contains an unsubscribe option. We retain your information for this purpose until you unsubscribe.
Quotations
If you request a quotation, we process your business and personal details in order to provide a tailored proposal.
Quotations are retained for eight years. This retention period supports our legal administrative obligations and allows us to review previous quotation requests and their contents.
Contracts and Service Delivery
In addition to preparing quotations and invoices, we may need your personal data to perform our contractual obligations and maintain project records.
We retain this information throughout the duration of the agreement and for as long as any applicable statutory limitation periods remain in force.
Invoicing
If you place an order with us, we process the personal data necessary to carry out that assignment.
This includes:
Your name
Your email address
Any information required to issue an accurate invoice
When processing payments, we may also receive information regarding the bank account used and the account holder’s details.
Quotations, invoices, and payment records are retained for eight years.
Recruitment
Pondres uses the Tool2Match recruitment platform for job applications.
Tool2Match enables Pondres to store, access, process, manage, and share personal data for recruitment purposes. Tool2Match is provided by Tool2Match B.V., acting as a data processor on behalf of Pondres.
For recruitment purposes, we may collect and process:
Contact details, including address information
CV and supporting documents
Personal information such as name, gender, date of birth, employment history, education, degrees, certificates, relevant skills, experience and references
Vacancies that may be of interest to you
Vacancies for which you have applied
Information relating to a Certificate of Conduct (VOG), where required for the position concerned
Automated Decision-Making
Pondres does not make decisions based solely on automated processing that could have significant consequences for individuals.
An exception may apply during parts of the recruitment process, where automatic screening may be used. More information can be found on the recruitment section of our website.
Sharing Personal Data with Third Parties
Pondres shares personal data with third parties only when necessary for the performance of a contract or to comply with legal obligations.
Where third parties process personal data on our behalf, we enter into Data Processing Agreements to ensure an equivalent level of security and confidentiality.
Pondres remains responsible for these processing activities.
We will never sell or rent your personal data.
Cookies and Similar Technologies
Pondres uses functional, analytical, and tracking cookies.
A cookie is a small text file stored in the browser of your computer, tablet, or smartphone when you first visit our website.
We use cookies to:
Ensure the website functions correctly
Remember your preferences
Improve and optimize website performance
Analyze website usage
Display personalized content and advertisements
When you first visit our website, we inform you about the use of cookies and request your consent through our cookie banner.
You can disable cookies through your browser settings and delete previously stored cookie data at any time.
Accessing, Correcting, or Deleting Your Personal Data
You have the right to:
Access your personal data
Correct inaccurate personal data
Request deletion of your personal data
Withdraw consent at any time
Object to the processing of your personal data
Request data portability
You may submit requests regarding your personal data by emailing:
privacy@pondres.nl
We will respond as quickly as possible and no later than four weeks after receiving your request.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
How We Protect Your Personal Data
Pondres takes the protection of your personal data seriously and implements appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unlawful alteration.
If you believe that your data is not adequately secured or suspect misuse, please contact your Pondres contact person immediately.